Contact MR Play Casino
MR Play Casino provides multiple ways for users to reach customer support. The available contact methods ensure that players can communicate with the support team efficiently. The Mr.Play customer support team operates at specified hours and aims to handle inquiries related to account management, payments, technical issues, and responsible gambling.
Available Contact Methods
- Email Support: Users can send inquiries via email to the designated support address. Response times vary based on query complexity, but the team aims to address standard questions within a reasonable timeframe.
- Live Chat: A real-time chat service is available during specified hours, allowing users to engage with support representatives directly.
- FAQ Section: Before contacting support, users are encouraged to check the FAQ section, which provides information on common issues, including deposits, withdrawals, and account verification.
Support Hours and Response Times Customer support operates within defined hours, and response times depend on the method of contact. Live chat typically provides faster assistance, while email inquiries may take longer to receive a reply.
Common Issues Handled by Support
- Account Assistance: Help with registration, login issues, and verification processes.
- Payments and Transactions: Information on deposits, withdrawals, and transaction processing times.
- Technical Support: Assistance with website functionality, game issues, and software troubleshooting.
- Responsible Gambling: Guidance on setting limits, self-exclusion, and accessing support resources.
Users experiencing urgent issues should utilize live chat for quicker resolution. For inquiries requiring detailed responses, email support may be a more suitable option.
Company Contact Details
- Address: Harpole, Northampton NN7 4GN, United Kingdom
- Phone Number: +441604756333
- Email: [email protected]
- Live Chat: Accessible via the website during available hours
Users can reach out using the most convenient method based on their needs and urgency of the inquiry.